Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders?

Fixed shipping & handling fee for post worldwide delivery is 4 EUR or about 5 USD

Which payment methods are accepted?

We to accept Paypal and all popular payment cards – Visa, Mastercard, American Express, Discover, Diners, Maestro.

How long will delivery take?

Items are dispatched from the Europe and will arrive in 10-14 days.

IMPORTANT. Order processing and delivery times are provided as guidelines only. Payment, stock availability and customs issues may cause a delay. Sometimes it can take up to 30 days for items to be delivered

What about returns?

We offer full 14 days to return your order for exchange or full refund.

IMPORTANT: Items bought on SALE are not returnable for exchange or refund. All sales are final.

Are there any other charges?

Please note that all shipments outside the EU may be subject to Import Duty / Tax / VAT which are levied once a shipment reaches your country. As we have no control over these charges and cannot predict what they may be, additional charges for customs clearance must be paid by the recipient of the parcel. Such charges are not included in the purchase price of our products. We will not be responsible for the payment of any Import Duty / Tax / VAT under any circumstances.

Customs policies vary widely from country to country and customs duties are not always applied. Each country has its own rules for determining whether Import Duty / Tax / VAT will apply. Some countries only charge customs duties if the parcel has a value over a certain amount. Based on your country’s customs rules, it is possible that your parcel will fall below that threshold level. Therefore we ask that you contact your local customs/import/mail departments for rates before you place an order to avoid any surprises.

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